VOLUNTEER ROLES:
Bilingual Community Support Volunteers
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Welcome families and help them feel comfortable
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Assist with non-clinical communication (directions, logistics, introductions)
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Help families navigate stations, handouts, and activities
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Clarify general educational concepts already presented by clinicians (not individualized advice)
Small Group Facilitators
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Help facilitate group discussions during education sessions
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Assist in summarizing content already delivered by physicians
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Encourage questions and help families direct questions to clinicians
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Support interactive activities (Q&A cards, scenario discussions, visuals)
Education Materials & Support
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Help review Spanish-language handouts for clarity and cultural appropriateness
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Assist families in understanding written educational materials
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Walk families through visuals, diagrams, or take-home resources
Community Outreach & Engagement Assistants
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Support check-in, surveys, and feedback collection
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Assist with follow-up resource sharing
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Help connect families to community organizations, not medical services
